Welcome to our product. Neno (including services provided by the app and other products, hereinafter referred to as “Products and Services”) is developed and operated by Chenye Ni (hereinafter referred to as “we” or “us”). Ensuring the security of user data and protecting privacy is our top priority. This privacy policy outlines the data collected when you access and use our Products and Services and how it is processed.
Please read this privacy policy carefully and ensure you fully understand all the rules and key points before continuing to use our products. By choosing to use our products, you agree to the entire content of this privacy policy and consent to our collection and use of your relevant information in accordance with this policy. If you have any questions during your reading of this policy, you can contact our customer service through [email protected] or the feedback methods provided in the product. If you do not agree with any terms of this policy, you should stop using our Products and Services.
This privacy policy helps you understand the following:
How we collect and use your personal information;
How we store and protect your personal information;
How we share, transfer, and disclose your personal information.
1. How We Collect and Use Your Personal Information
Personal information refers to various information recorded electronically or by other means that can identify a specific natural person individually or in combination with other information, or reflect the activities of a specific natural person. Since our Products and Services do not require such information, we are pleased to inform you that we do not collect any personal information about you.
2. How We Store and Protect Your Personal Information
As a general rule, we only retain your personal information for the time necessary to achieve the purposes of information collection. We will retain your personal information for the period strictly necessary for managing our relationship with you (e.g., when you create an account to access our services). For compliance with legal obligations or to prove a right or contract to meet the applicable statute of limitations, we may need to retain your archived personal information beyond the above period and cannot delete it upon your request.
When your personal information is no longer necessary for our legal obligations or corresponding statutory periods or archives, we ensure it is completely deleted or anonymized. If you confirm that you no longer use our Products and Services and voluntarily cancel your account as required, all information will be completely deleted.
3. How We Share, Transfer, and Disclose Your Personal Information
We use your personal information compliantly and appropriately to better serve our customers and pursue legitimate interests when necessary for managing our daily business activities. Considering various aspects of our business, we only use this data ourselves and do not share it with any third parties.
We may share your personal information in accordance with legal and regulatory provisions or mandatory requirements from government authorities. Subject to compliance with laws and regulations, when we receive such disclosure requests, we require corresponding legal documents, such as subpoenas or investigation letters. We believe in being as transparent as possible within the limits of the law regarding requests for information.
In the following circumstances, sharing, transferring, or disclosing your personal information does not require your prior authorization and consent:
Related to national security or defense security;
Related to criminal investigation, prosecution, trial, and execution of judgments;
For the purpose of safeguarding your or other individuals’ significant legitimate rights such as life and property but it is difficult to obtain your consent;
Personal information that you disclose to the public on your own;
Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, etc.;